45 Degrees Sailingvideo

Great Customer Service in Croatia

March 21, 2020 · 5 min · 264 views · Kaštela

What this video covers

Nick and Marjana secured a business telecommunications contract with Tele2 in Croatia while under a 14-day quarantine near Split.0:34 After submitting an online inquiry for four mobile lines and an internet connection, Nick received a response from a company representative named Monica.0:59 The pair negotiated the contract and device upgrades, including an iPhone 11, through a series of email exchanges.1:45 Monica coordinated the delivery of SIM cards to the couple's residence in Kaštela, arranging for a neighbor to receive the package to maintain quarantine protocols.3:38 She also provided technical support regarding Apple Watch dual-SIM compatibility and labeled each SIM card with the corresponding phone number.4:02 The entire process, from initial inquiry to delivery, concluded within 24 hours.4:20

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